Refund and Cancellation Policy


The relationship between Coach and Client of Co-Creative nature. Both have equal share in upliftment process. The first step in the Co-Creation is the development of personal, professional or business goals. Next, the strategy is drafted with an action plan. Then, Coach can provide guidance and can provide tools and techniques which can help the client to stay on track and create possibility to achieve the set goals.

Responsibilities of Coach:

  • Coach is trained to utilize heightened communication skills; meaningful questions and deliberate listening skills to support the client as a thinking partner.
  • Coach is intuitive and will guide the coaching sessions as the needs are communicated from client. Communication from Client may be written, verbal or non-verbal.
  • Coach is not a therapist. Coaching is not a substitute for therapy or counselling, if needed.

Responsibilities of Client:

  • Client provides the Session Agenda(s) and is fully present during coaching sessions.
  • Client takes ownership of his/her own physical, mental and emotional well-being, decisions, choices, actions and results.
  • Client will communicate with integrity, be open to Honest Encouragement and create the time and energy to participate fully in the program.
  • Client accepts the fact that coaching is not to be used as a substitute for professional advice by legal, mental, medical or other qualified professionals and will seek independent professional guidance for such matters.
  • Client understands that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association. Client understands that coaching is not a substitute for therapy or counselling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment. If Client is currently in therapy or under the care of a mental health professional, client will consult with the mental health care provider regarding the advisability and/or decision of working with a coach.


  • This coaching relationship, as well as all information that the Client shares with the Coach is bound to confidentiality by the ICF Code of Ethics but is not considered a legally confidential relationship. The Coach will not disclose the Client’s name as a reference without the Client’s consent. Confidential information does not include information that:
    • (a) was in the Coach’s possession prior to its being furnished by the Client;
    • (b) is generally known to the public or in the Client’s industry;
    • (c) that the Coach is required by law to disclose

Services/Coaching Packages:

  • Life Coaching
  • Personal Counselling
  • Guidance
  • Training
  • Upgrading Upliftment

Policies & Procedures:

  • The time of the coaching sessions and/or location will be determined by Coach and Client based on a mutually agreed upon time and place. The Client will initiate all scheduled calls and will call the Coach at the following number for all scheduled meetings +91 78880 48281.
  • Prior to each session, Client will determine the Session Agenda. Client emails Coach the agenda and any background information needed 24 hours prior to each session.
  • Attend all sessions promptly and with an intention to be entered, ready to engage and take meaningful actions.
  • Feedback is necessary for both Coach and Client. It is critical to be open with thoughts, feelings and preferences before during and after coaching sessions.

Cancellation Policy:

  • It is the Client’s responsibility to notify  Coach 24 hours in advance of the scheduled calls/meetings to reschedule or cancel.
  • Coach reserves the right to bill Client for a missed meeting. Coach will attempt in good faith to reschedule the missed meeting.


Either the Client or the Coach may terminate this agreement at any time with written notice.

Refund Policy:

  • After the Coaching program has begun, any unused sessions will not be refunded, but may be rescheduled for up to 12 months after the initial payment.
  • All unused sessions expire in 12 months after initial payment. Unused Coaching sessions may be transferable provided the new Client is ready and willing to actively participate in the Coaching program.


  • This is the entire agreement of the parties, and reflects a complete understanding of the parties with respect to the subject matter. This agreement supersedes all prior written and oral representations.